Privacy Policy

LAST MODIFIED: 24 JUNE 2026

1. Introduction

This Privacy Policy explains how The Legacy Group Australia Pty Ltd trading as 'The Chosen Australia & Pacific' ("we", "us", "our") collects, uses, stores and discloses personal information.

We operate as the Australian representative and distribution partner of 5&2 Studios, Inc., a corporation based in Texas, United States and creators of The Chosen. As part of that relationship, personal information collected through our Australian operations is shared with and processed by 5&2 Studios, Inc. and its affiliated entities in the United States.

2. Relationship with the US Privacy Policy

Our Australian operations form part of the broader 5&2 Studios, Inc business group.

The primary privacy practices governing the collection, use, disclosure, storage and processing of personal information are described in the privacy policy of 5&2 Studios, Inc. ("U.S. Privacy Policy"), available at:

https://www.thechosengifts.com/pages/privacy-policy

The U.S. Privacy Policy forms part of this Privacy Policy and should be read together with this document. To the extent permitted by Australian law, the U.S. Privacy Policy governs how personal information is handled by 5&2 Studios, Inc. and its affiliates.

Where Australian law imposes additional requirements or grants additional rights to Australian individuals, those rights will apply notwithstanding anything in the U.S. Privacy Policy.

3. Information We Collect

We collect the following personal information from you

Personal Identifiers, such as name, address, email, date of birth, phone number, and other online identifiers.
Demographic Information, such as your gender, age, or postcode.
Content Information, such as video and content viewing information, social media posts, email messages, and other communications.
Device and Usage Data, such as browser type, browser version, webpages visited, content viewed, device identifiers, and IP address. If you are using our mobile application (the “App”), we may collect location, device ID, and other unique device identifiers.
Commercial Information, such as your purchase history, including products, services, and SKU number. If you are making a purchase through the Services, you may be asked to provide credit card information. In such event, it is our policy to redirect you to a payment processing portal hosted by a third party payment processor. Please read the privacy policy on our payment processor’s website regarding the use, storage and protection of your credit card information before submitting any credit card information. Do not send us any financial information outside the secured browsing session.

Geolocation Information, which we can sometimes determine indirectly from your IP address.
Audio, visual, or electronic Information, such as photos, videos, etc.
Inferences drawn from your use of the Services, including your preferences.
Sensitive Information, such as information about your gender, race, ethnicity, immigration status, citizenship, government identifiers (Social Security numbers), sexual orientation, religious or philosophical beliefs, political beliefs, health information, genetic information, biometric information, or trade organization membership, or your precise geolocation (i.e., if you enable geolocation on your mobile device when using the App). To the extent that we collect any of this sensitive information, we will use and disclose this information to third parties only for the business purposes of fulfilling our contract with you (i.e., to provide the Services) or as otherwise required by law.

By using our Services, you understand and acknowledge that certain information, which you make publicly available through the use of our platform, including photos, comments and other materials may be searched for, seen, used or shared by other users, consistent with our Terms of Service. We do not treat as private any information you make public, such as when you post information and materials on our message boards, comment sections, and forums. We may collect, use, share, or disclose information that does not identify you (including information that has been aggregated or de-identified), except as prohibited by applicable law.

4. How We Collect Personal Information

We collect personal information:

When you give us your information through this website;
When you contact our customer support;
When you subscribe to newsletters or marketing communications;
Through cookies and similar technologies;
Through analytics and website monitoring tools; and
From our parent company, affiliates, service providers and business partners.

5. Why We Collect Personal Information

We collect and use personal information for the following purposes, which may include purposes necessary to provide the Services (primary purposes) and additional purposes that are compatible with those purposes or otherwise permitted by applicable law (secondary purposes):

Primary Purposes:
- Provide the products, services and information you have requested;
- Establish that you are of legal age to use our Services;
- Implement social media features requested, manage our online communities, and respond to questions and requests by customers and partners;
Secondary Purposes:
- Analyze, manage, and improve the Services, including analyzing preferences, interests, and purchases;
- Improve our Services, including to customize your experience;
- Develop and implement new products, services or features;
- Detect, investigate and prevent fraud and other crimes or malpractice, or to otherwise protect or exercise our legal rights;
- Respond to requests from law enforcement or for any other purpose, or in connection with, any legal proceedings (including prospective legal proceedings);
- Create a profile that allows us to provide you customized suggestions for our Services;
- Advertise and communicate with you, including providing you information about our Services, or the services and products of our partners, or to otherwise provide advertisements to you on our Services; and
- Help us protect the Services and our customers and partners as well as to provide the Services to you.
- To share with 5&2 Studios, Inc for their analysis and use

We process personal information for the purposes described above in accordance with applicable law. Depending on your jurisdiction, our processing may be based on one or more of the following:

Performance of a contract, where processing is necessary to provide the Services to you or fulfill our contractual obligations;
Consent, where you have provided consent to the processing for one or more specific purposes, which you may withdraw at any time;
Legal obligations, where processing is necessary to comply with applicable legal or regulatory requirements;
Legal claims, where processing is necessary to establish, exercise, or defend legal rights; or
Legitimate interests, where processing is necessary for our legitimate business interests or those of a third party, provided that such interests are not overridden by your rights or interests. These interests may include:
- Operating, maintaining, and improving our business and Services;
- Ensuring compliance with internal policies and procedures;
- Protecting our intellectual property and other rights;
- Maintaining the security of our systems and Services; and
- Conducting internal analytics and research.

Where required by applicable law, we will obtain your consent before collecting or processing your personal information, and you will have the right to withdraw such consent at any time.

6. Disclosure of Personal Information

We may disclose or share personal information for the purposes described above, or as otherwise permitted by applicable law. The categories of parties with whom we share information include:

Service Providers. We disclose information with service providers that process information on our behalf. Service providers assist us with services such as payment processing, data analytics, marketing and advertising, website hosting, payment processing, and technical support.
Vendors and Other Parties. We disclose information with vendors and other parties for analytics and advertising related purposes. These parties may act as our service providers, or in certain contexts, independently decide how to process your information.
Business Partners and Third Parties. We will share information with 5&2 Studios, Inc and may also share information with the Come and See Foundation, a non-profit organization, as well as other business partners, such as distributors, production companies, co-production companies, and publishers for their own purposes, including to market products and services to you, show you relevant advertising, or provide an enhanced experience. To opt-out of that sharing, we provide a mechanism at point of collection or through the choice mechanisms established in this Privacy Policy.
Promotions. We offer rewards, challenges, sweepstakes, contests, surveys, and other promotions (each, a “Promotion”) jointly sponsored or offered by separate entities that may require submitting personal information. If you voluntarily choose to enter a Promotion, we share information as set out in the official rules that govern the Promotion as well as for administrative purposes and as required by law (e.g., on a winners list). By entering a Promotion, you agree to the official rules that govern that Promotion, and may, except where prohibited by applicable law, allow the sponsor and/or other entities to use your name, voice and/or likeness in advertising or marketing materials.
Corporate Transactions. We may share information in connection with, or during negotiations for, any proposed or actual merger, purchase, sale or any other type of acquisition, business combination, bankruptcy or receivership, of all or any portion of our assets, or transfer of all or a portion of our business to another business.
Legal and Regulatory Authorities. We will comply in good faith with valid legal processes, including where required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Security. We may disclose personal information in order to protect the rights, property, life, health, security and safety of us, the Services, or anyone else.
With Your Consent. We will disclose information as directed by you or with your consent.

7. Your Privacy Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to know. You have the right to request that we disclose the categories of personal information we collected about you, the categories of sources from which we collected the personal information, the categories of personal information that we sold or disclosed, our business or commercial purpose for collecting and selling your personal information, the categories of third parties with whom we shared your personal information, and the specific pieces of personal information we collected about you.
Right to correct. You have the right to request in certain circumstances that we correct any inaccurate personal information that we have collected directly from you. To protect your personal information, we are required to verify your identity before we can act on your request. You may also update your information, as described in the “Updating Your Account Information” section.
Right to delete. You have the right to request that we delete the personal information we have collected about you, subject to certain exemptions.
Right of data portability. You have the right to request a portable copy of your personal information, to the extent technically feasible, in a readily accessible format.
Right to withdraw consent. You have the right at any time to withdraw consent previously given. Note that the withdrawal of consent does not affect the lawful processing of your personal information that occurred prior to such withdrawal.
Right to opt-out of, limit, or restrict certain uses of your personal information (e.g., targeted advertising, sale, sharing or profiling).
Non-Discrimination. You have the right not to be discriminated against for exercising the rights above.
Limit use of sensitive personal information.
The right to lodge a complaint with your local data protection authority.

We will honor rights in accordance with applicable law. We will take steps to verify your identity before processing your request. We may not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information. We will only use the personal information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the personal information for another purpose. If we cannot verify your identity to comply with a request, we will explain the reason in our communication to you.

You may use an authorized agent to submit a request. When we verify your agent’s request, we may verify both your and your agent’s identity and request documentation from you that authorizes your agent to make the request on your behalf. To protect your personal information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.

The Chosen Encounter

8. Updating Your Information

You may email us at thechosen@crossroad.com.au to request details about your information or that it be updated or removed. We may require additional information from you to allow us to confirm your identity. Please note that if you ask us to remove information, we will remove it from the Services but may continue to store and use the information for internal analytics purposes or as otherwise permitted under applicable law. We will retain and use your information as necessary to comply with our legal obligations or data retention policies, resolve disputes, and enforce our agreements.

9. Promotional Communications

Emails. You may opt-out of receiving marketing or promotional emails from us at any time by following the unsubscribe instructions included in such emails or by contacting us using the information provided on the “Contact” page. Your opt-out request will apply to the email address used to submit the request and may not affect future subscriptions. Where we engage third parties to send communications on our behalf, you may opt out of such communications through the methods described above. If you receive marketing communications directly from a third party, you should follow that third party’s opt-out instructions. Where required by applicable law, we will obtain your consent before sending you marketing communications, and you may withdraw your consent at any time.

8. Cookies and Tracking Technologies

We may use cookies, web beacons/pixel tags, log files, and other similar technologies (collectively, “Cookies”) to collect certain information about visitors to our Sites, use of our online features, and interactions with our emails and online advertisements.

9. Security of Your Personal Information

We implement and maintain reasonable and appropriate administrative, physical, and technical security safeguards designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, destruction, or modification. These safeguards are designed taking into account the nature of personal information and the risks associated with its processing. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

10. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, and in accordance with applicable law. Different types of personal information may be retained for different periods depending on the nature and purpose of the processing. The criteria used to determine retention periods may include:

The duration of our relationship (for example, as a user of the Services or employee);
Whether we have a legal, regulatory, or contractual obligation to retain the information;
Whether retention is advisable in light of applicable statutes of limitation, legal claims, or disputes; and
Our legitimate business needs, such as maintaining records for security, fraud prevention, and business continuity purposes.

When we no longer have a legitimate need to process your personal information, we will delete or anonymize it using methods designed to prevent unauthorized access, disclosure, or reconstruction, in accordance with applicable law and our internal data retention policies. Where anonymization is used, the information will no longer be associated with you and will not be treated as personal information. If deletion or anonymization is not immediately possible (for example, because the personal information is stored in backup systems), we will securely store the information and isolate it from further processing until deletion is possible.

11. Complaints

If you believe we have breached applicable privacy laws, you may submit a complaint using the contact details below.

We will investigate complaints and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Contact Us

After reviewing this Privacy Policy, if you have additional questions, want more information about our privacy practices, would like to exercise your rights, or would like to make a complaint, please contact us by e-mail at legal@thechosen.tv or by mail using the details provided below:

The Legacy Group
T/A The Chosen Australia and Pacific
7 Broadway Street
Wooloongabba
Australia
Email: thechosen@crossroad.com.au

13. Modifications to this Privacy Policy

The Legacy Group reserves the right to modify this Privacy Policy at any time by posting the revised version on this website and updating the ‘last modified’ date above. Any such changes to this Privacy Policy will become effective upon posting. We encourage you to check this website frequently to see the current privacy policy in effect and any changes that have been made to it.

5&2 Studios, Inc reserves the right to modify the parenting body Privacy Policy at any time by posting the revised version on thechosen.gifts website and updating the ‘last modified’ date above. Any such changes to this Privacy Policy will become effective upon posting. We encourage you to check this website frequently to see the current privacy policy in effect and any changes that have been made to it.